Transparency Portal
Regulatory compliance, vigilance and information for users and competent authorities
This transparency portal is made available in accordance with the requirements of Regulation (EU) 2017/745 on medical devices (MDR) and best practices for medical device vigilance. It centralizes information on compliance, safety and vigilance for DiamPark medical devices.
1. Manufacturer Identification
Simplified joint-stock company with variable capital
Headquarters: Paris, France
Website: https://diampark.io
Quality / regulatory affairs contact: support@diampark.io
2. Marketed Medical Devices
Digipark
- Type: Mobile application (SaMD)
- Classification: Class I (MDR)
- Marking: CE
- Use: Patient monitoring (Parkinson's disease)
- Platforms: iOS, Android
Digipark 360
- Type: Web platform (SaMD)
- Classification: Class I (MDR)
- Marking: CE
- Use: Healthcare professional monitoring
- Access: Web browser
3. Regulatory Compliance
3.1 — Regulation (EU) 2017/745 (MDR)
The Digipark and Digipark 360 devices comply with Regulation (EU) 2017/745 on medical devices. As Class I devices, they are subject to self-certification and a CE declaration of conformity established by the manufacturer.
The technical documentation is kept available to competent authorities in accordance with the requirements of Annex II and Annex III of the MDR.
3.2 — GDPR Compliance
DiamPark complies with Regulation (EU) 2016/679 (GDPR). A Data Protection Officer (DPO) has been appointed. A Data Protection Impact Assessment (DPIA) has been carried out for each device. For more information, see our Privacy Policy.
3.3 — Health Data Hosting (HDS)
Health data collected by DiamPark devices is hosted by an HDS-certified host (Health Data Host) in accordance with Article L.1111-8 of the Public Health Code. Hosting is carried out in France.
3.4 — Digital Health Agency (ANS)
DiamPark devices comply with the recommendations of the ANS (Agence du Numérique en Santé), in particular the interoperability and security framework for digital health services and solutions.
4. Medical Device Vigilance
Report an incident
If you notice or suspect a malfunction, incident or risk of incident related to the use of a DiamPark device, we invite you to report it immediately.
DiamPark has a medical device vigilance system compliant with Articles 87 to 92 of Regulation (EU) 2017/745. Any serious incident or trend toward an increase in incidents is reported to the ANSM (French National Agency for the Safety of Medicines and Health Products) within regulatory timeframes.
4.1 — Types of incidents to report
- Any malfunction or deterioration of the application
- Any inadequacy of the labeling or instructions for use
- Any incident that has caused or could cause death or serious deterioration of the health of a patient, user or other person
4.2 — Processing procedure
Each report is analyzed by DiamPark's quality team. Corrective and preventive actions (CAPA) are implemented as appropriate. The user who made the report is informed of the follow-up of their report.
5. Post-Market Surveillance (PMS)
DiamPark has implemented a Post-Market Surveillance system compliant with Article 83 of the MDR. This system includes:
- Proactive and systematic collection of data on the quality, performance and safety of the devices
- Analysis of user feedback and reports
- Regulatory and normative monitoring
- Periodic review of technical documentation
- Post-Market Clinical Follow-up (PMCF)
A Post-Market Surveillance Report (PMS Report) is established and updated annually.
6. Clinical Evaluation
The clinical evaluation of DiamPark devices is carried out in accordance with Annex XIV of the MDR and MDCG 2020-1 and MDCG 2020-5 guidelines. It is based on:
- A systematic review of the scientific literature
- Data from own clinical studies (interventional and observational studies)
- Post-market surveillance data
- Benefit/risk ratio assessment
7. Instructions for Use (e-IFU)
Electronic instructions for use (e-IFU) are available online for each device:
Instructions for Use — Digipark (App)
Patient mobile application
Instructions for Use — Digipark 360
Professional healthcare platform
8. Safety Recalls (FSCA / FSN)
This section lists any field safety corrective actions (FSCA) and field safety notices (FSN) relating to DiamPark devices.
No safety recall currently in effect. No FSCA or FSN has been issued to date for the Digipark and Digipark 360 devices.
9. Additional Documentation
10. Contact
support@diampark.io